A comprehensive driver risk management strategy led by Kier Group has helped the business cut road traffic collisions by 22%, delivering significant savings over two years. The improvements reflect a sustained focus on colleague safety, strengthened internal processes and governance, and the use of specialist tools and support from training and compliance provider TTC.

More than 10,000 drivers and a mixed fleet of almost 8,400 vehicles are benefiting from Kier’s programme. Alongside targeted communications, policy, and day-to-day fleet management activity, improved insight and intervention have contributed to safer driving behaviours across the organisation.

Our fleet and driver risk has naturally grown as our business has developed, particularly the risk of speeding and collision incidents,” explains Gary Rigby, Group Head of Fleet Compliance for Kier Group.  “By working with TTC we’ve covered a wider range of driver management strategies, which has made a huge difference to risk awareness, but most importantly, we’re delivering greater protection for our colleagues on the roads.

Using data and risk management to improve driver safety

Kier’s Fleet Compliance team designed and delivered the programme, supported by TTC’s risk management platform, Continuum. Using the platform, Kier rolled out annual risk assessments to around 8,000 employees over three months and achieved a 93% completion rate. Insights from these risk assessments and driver profiling helped Kier to target communications and provide e-learning aligned to driver requirements. In the first year alone, more than 110,000 e-learning modules were issued, reaching a 90% completion rate.

Working together with TTC, our team analyses the data, agrees priorities and then puts practical interventions in place to help our drivers be safer and grow their awareness and understanding of road risk,” commented Sean Smales, Fleet Compliance Manager at Kier Group. “Continuum supports this by bringing information together in one place, helping us to manage our 10,000 drivers and the wider fleet efficiently. Combined with the work our managers do day to day, it gives us confidence our drivers are not only compliant, but also increasingly competent and safer in their vehicles.

Permit to drive process delivers major compliance improvements

A key element of Kier’s programme is its Permit to Drive process, which Kier introduced to make driving eligibility clear, consistent and auditable across the business. Supported by TTC’s system capability, the process places responsibility for maintaining driving eligibility firmly with the drivers. Kier set mandatory requirements, such as verifying and keeping all documents up to date, and fleet managers can confirm compliance before a permit is granted, providing full visibility and an end-to-end record. Integration with the company expense process also ensures that mileage claims are only reimbursed if the driver holds a valid permit. Since launching Permit to Drive, Kier has seen a 70% reduction in non-compliance.

Building a stronger driver safety culture through risk management insight

Kier’s Fleet Compliance team and Transport Managers also developed a Driver Risk Matrix to define risk indicators such as disqualifications, penalty points and collisions, strengthening oversight and supporting a clearer understanding of driver behaviour. The approach is informed by operational experience and supported by data from TTC systems, helping to identify where targeted training and support may be required.

Katie Right, Chief Revenue Officer of TTC Group, added: “Kier has shown strong leadership in managing a significant and diverse fleet, recognising that driver safety goes far beyond basic compliance. Their commitment to setting clear standards, engaging drivers and supporting them with the right training and development, regardless of the vehicle they operate, has been central to the results achieved.

A partnership focused on continuous improvement and safer roads

By combining Kier’s operational delivery and management oversight with data-led insight and targeted training interventions, the programme has helped strengthen driver capability, improve road safety outcomes and embed a culture of responsibility across the fleet.

This partnership demonstrates what can be achieved when organisations work together with a shared commitment to safety and continuous improvement.